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What is Mold?
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Frequently Asked Questions

 

Why use Sherlock as your Preferred Hygienist?

Relationship with you and your team is the main reason…

In any loss, the Hygienist and the Contractor are a team with the mission to “get the problem fixed.”

It is our objective as independent consultants (no conflicts of interests), to assist you to get the client back into their property as early as reasonably possible.

What we do that others may not…

We respond same day or next day – Sherlock is ready

We are big enough to have our Hygienists on-site when you need them, but small enough to give you personalized service. This is how we have grown so rapidly. With offices in Irvine and San Francisco, we service California effectively. We have the team and the processes to address client needs – when and where they occur

 


When a Scope of Work is needed for a remediation, we typically involve the Contractor

Why? When a Scope of Work is needed we work with you, the Contractor. Because we have found that reviewing a draft of a Scope of Work with you frequently results in an improved, more cost effective approach. The joint review is an opportunity to discuss the job and address and opportunities and concerns.

Standard turnaround on samples within 24 hours – reports to follow

We know time is of the essence, so we have negotiated with our Lab to provide mold, asbestos, and lead test sample results back 24 hours from time of submission.

This means we get the results and can provide a “verbal” to you. For most jobs, it is critical to get on with the work. Typically, reports are completed through our 3 step Quality Assurance system within 2 business days following. If test reports are needed more rapidly, we can do it.

When we get Clearance Results, we call you, the Contractor, first

Why? You, the Contractor, are the first to know. In the case of passing clearance test, we know you want to move on to put-back. In case of a failure, we discuss with you the results and provide guidance. This team approach, get the job gets done more quickly.

We are named as additionally insured by the Lab

Why? Because it protects us all… but fortunately it is not needed frequently. However, if an interpretation error is ever made by the Lab, they shoulder the burden… not you the Contractor or Sherlock.

We are easy to work with

We believe you and your team makes every effort to “do it right the first time” with challenging problems. Sherlock “does not throw anyone under the Bus.” We act constructively. Our goal is less “drama,” more results.

We refer business

When closely working with a Contractor that “does a great job” for our clients, we are pleased to refer business. We NEVER ACCEPT referral fees. For most contractors, they refer to us too, which we appreciate.


With Sherlock on the job with you,
it gets done more easily, in less time.


 

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